Description: This brief overview video will provide you with a basic understanding of how the Social Center can be used for group and brokerage websites. This is different than how the Social Center will function when you are logged into a subdomain or single agent website.

Social Center Overview (Multi-Agent Website)

The Social Center in your CloseHack dashboard is a powerful backend communication system designed for brokerages and teams. It offers collaboration tools to help agents share updates, resources, vendors, and links—all in one centralized place.

This guide provides a high-level walkthrough of each tab within the Social Center from the perspective of a multi-agent or brokerage user.

Accessing the Social Center

1. Log in to your group website (not your personal subdomain).

2. Click Login in the top-right corner and use your credentials.

3. Once logged in, the Social Center can be accessed from the main dashboard or the left-hand menu.

Tabs Available:

• Announcements

• Forum

• Resources

• Contractors

• Link Hub

These tabs may not appear if you are on a single-agent website or logged into a personal subdomain.

1. Announcements

Admins Only

• Used to publish company-wide messages to all agents' dashboards.

• New announcements appear at the top of everyone's dashboard.

• Ideal for:

  • Brokerage updates

  • Policy changes

  • Events (e.g., “Holiday party this Saturday”)

• Notifications can be enabled to alert agents via email or browser.

To post: Admins click Create, enter a title and body, and publish.

2. Forum

A team discussion board similar to Reddit. All agents with permission can:

• Create forum posts

• Comment and reply to others

• Upvote/downvote posts

• Edit or delete their own comments

Best Use Cases:

• Weekly discussion threads

• Strategy sharing

• Feedback on market changes

• Brainstorming campaigns

Forum activity can also be seen on the dashboard and agents can enable forum post notifications.

3. Resources

This tab stores PDFs, images, and other downloadable files.

Examples include:

• Brokerage logos

• Internal marketing materials

• Compliance documents

• Agent checklists

Agents with permission can:

• Upload resources

• Comment on resources

• Upvote/downvote based on usefulness

All uploaded content is accessible to the full team, allowing consistent access to core materials.

4. Contractors

A shared space to store and review preferred vendors such as:

• Plumbers

• Painters

• Home inspectors

• Stagers

Key Features:

• Add contractor info (name, contact, description)

• Set visibility:

  • “Only Me” (private to uploader)

  • “Team” (shared internally)

  • “Public” (visible on front-end site if admin)

Agents can also:

• Leave comments on contractors

• Share vendor details with clients directly

• Mark contractors as trusted resources for the team

This section helps build a vetted vendor list for your entire brokerage.

5. Link Hub

Stores URLs and links for team reference.

Use Cases:

• Internal training video links

• Company YouTube channels

• Google Drive folders

• Marketing tools

Only links are stored here—no documents or PDFs. Great for quick access to resources that live outside the CloseHack system.

Agents with permissions can:

• Add links

• Comment

• Vote on link usefulness

Additional Notes

• You can choose to keep content private (Only Me), internal (Team), or public (Website-visible, admin only).

• Everything added here enhances collaboration without needing to leave the CloseHack system.

• Forum, contractors, and link hub are particularly useful for agent-to-agent sharing.

• Resources and announcements help keep the team aligned with branding, policy, and communication.

Summary

The Social Center is a dynamic backend tool that brings internal communication and content sharing into your CloseHack dashboard. Designed for brokerages and multi-agent teams, it eliminates the need for external tools by providing built-in collaboration features.

Explore each tab individually:

• Keep your team up to date

• Share and review trusted contractors

• Centralize training, logos, and links

For deeper guidance, watch our tab-specific video tutorials, or reach out through the Hacker Portal if you need assistance.